Frequently Asked Questions

FOR ATTENDEES

  • Where do I park?

    Parking is available in the underground parkade located on Festival Way in behind County Hall. Parking is free for the first 2 hours or $2 for the entire day.

  • Is there an admission fee?

    There is free admission to all events.

  • Where are the events held?

    401 Festival Lane, Sherwood Park

  • Do I need cash?

    ATM is located across from the library. Many vendors accept credit card and debit payments, as well as cash.

FOR VENDORS

  • Who is accepted?

    Artisans and crafters who make their own products provided the category the goods they make has space. There is limited space per category of goods.

  • Who is rejected?

    No MLMs, no factory manufactured items (with exception to food and beverage items), items must be made by yourself – no items imported from other countries made by family members etc. No second hand or vintage items unless they have been repurposed and upcycled into other goods.

  • Why was my application declined if I meet the requirements?

    Applications will be processed based on specific needs of each event, rather than a first come first serve basis. There are capacity limits for each category and a mix of new and returning vendors will be accepted for each market. Many product categories are very popular (eg. jewelry, bath and body products, candles, etc.) and I like to provide customers with a chance to see familiar artisans, but also discover new vendors, in all areas. Please do not get discouraged if you receive a decline as it most likely means your product category is full. Thank you for your understanding.

  • What is included?

    Vendors receive an 8ft table and 2 chairs. If you prefer to use a different set up – eg. smaller table with racks and/or shelving, or no table at all, please indicate this on your application form and be as specific as possible. There is no difference in cost if you bring your own table etc. Vendors will also receive postcards to promote the event, as well as a digital copy of the flyer to share on social media.

  • Is insurance required?

    All vendors will need to provide proof of insurance with minimum $1 million liability –quotes are available from www.duuo.ca and are available for single events if you do not already have coverage.

  • Food Permits

    NOSH vendors must have AHS Food Handling Permits for any high risk foods – including meat, dairy, etc. Low Risk foods do not require these permits.

  • Do I need social media to participate?

    No. Social media accounts are not required, but they are preferred. Social media is a huge part of bringing customers into the event, as well as promoting your business and your products and you can reach a wide variety of audiences this way. If you need help with social media, some assistance will be provided.

  • What's the application process?

    Vendors will complete the application found on the website and wait for response indicating if they have been approved or denied. Upon approval, vendors will receive an email requesting payment. Once payment is accepted, vendors will receive an email with additional instructions on how to complete their profile for the Meet the Makers portion of the event.

  • What is my commitment?

    Vendors must commit to both days of the market and be set up no later than 15 minutes before the opening time. If you do not arrive during designated set up times, you will forfeit your registration. Exceptions will be made due to extenuating circumstances. Vendors are not to tear down space before 4:00 PM on Sunday, unless an approval has been granted beforehand. Vendors are also expected to share the event and post flyer on social media accounts prior to the event. (If you do not have social media, that is ok)

  • When Does Registration Happen?

    Registration begins 6 months before the market date – eg. August market will start accepting applications in February.

  • Are the markets AGLC approved?

    Yes. AGLC has provided approval for Wholly Handmade and NOSH Food Fest.

  • Whats the cancellation policy?

    If you cancel 45 days before you will receive a full refund. If you cancel 44-30 days before you will receive a 50% refund, and if you cancel 30 days or less before the event you will not receive a refund.

  • Is there security?

    There is 24 hour security at the venue and the doors are locked to the main facility. The hallway spaces also have security and the doors the building are also locked. Valuable should be taken with you. All items are left at your own risk and neither Strathcona County or Kingsley Events is responsible for lost or stolen items. There has never been an issue.

  • Where are the events held?

    401 Festival Lane, Sherwood Park